Because every item is custom-made, to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you are not satisfied with your item(s), please email us at firstname.lastname@example.org with the reason, within 14 days of receiving your order. We will take each case independently and offer a replacement order, a store credit, or a refund depending on the issue.
We do not issue a store credit or monetary refunds for the following:
- Orders in which addresses are inputted incorrectly by the customer
- Orders in which the customer orders the wrong size
- Products that are worn, washed, marked, or damaged in any way
Several types of goods are exempt from being returned. Personalized items in quantities of 3 or more, perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to:
307 West 5th Street, North Manchester Indiana United States 46962.
Modify or Cancel Your Oder
You have 24 hours after placing your order to make any changes or cancellations. Contact our customer support team at firstname.lastname@example.org.
After 24 hours, it will be too late to make any changes to your order as it will already be in production.
Damaged And Flawed Items
At Nocoffeenoart, we do our best to ensure product quality and order accuracy.
In rare instances, you may receive a damaged item, poor-quality printing, or an incorrect product. When this happens, we’ll replace or refund your purchase to ensure your 100% satisfaction.
If this happens to you, please contact our customer support team at email@example.com and send us a clear photo of your item with a brief description of the issue.
Depending on the issue we will send you a replacement order or a refund.
Note: Depending on your bank and payment methods, refunds may take 5-10 business days to process.
Order Not Received
If you haven't received your items 60 days after placing your order, please contact our customer support team at firstname.lastname@example.org, or contact us online.
We’re here to help, so don’t hesitate to reach out to us.
Our products are shipped within 3-7 Days off-peak and 9-12 days on-peak using the following carriers: USPS, FedEx, UPS, China Post, and Yun Express. Check out the production page for those times by clicking here. To return your product, you should mail your product to:
307 West 5th Street, North Manchester Indiana United States 46962. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at email@example.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at firstname.lastname@example.org
Terms and Conditions
The term 'No Coffee No Art' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.